How To

"How to..." guidance. This folder provides solutions which follow a simplified Question and Answer format. Solutions should help a requester find quick self-support assistance to common concerns.

How to Share a Link to a File
On occasion you may want to share a file, such as a document, with other people inside or outside of Randolph.  This can be required where a file is too lar...
Fri, 27 Mar, 2020 7:56 PM
How to Open a shared mailbox in Outlook for Mac
Outlook for Mac does not support Auto-mapping of shared mailboxes. After you have granted access as a delegate to a shared mailbox, you can add th...
Thu, 25 Jun, 2020 4:52 PM
How To send a Fax via Email
You must be granted privilege to SEND AS from an email address which is registered with eFax® as a valid send address. Contact your department manager to ...
Tue, 2 Dec, 2025 8:46 AM
How to Disable or Change Pop-Up Blocker in Microsoft Edge
Normally "pop-up" blocking is enabled on computer systems used for business activity.  The technic to use a pop-up notification lends itself more ...
Wed, 10 Feb, 2021 11:51 AM
How to add Microsoft 365 Email to an iPhone
Their are several mail client apps that can be used on Mobile devices. We recommend using the Outlook app for iOS. Outlook for Android or iOS ...
Mon, 7 Jun, 2021 12:02 PM
How to send an Email using an alias from Microsoft 365 Outlook
Employees are assigned an email address within the company-wide email domain (RandolphUSA.com). In some business roles a mailbox may be granted additional a...
Mon, 14 Jun, 2021 12:25 PM
How to clear your email address history from Outlook's auto-complete list
Outlook automatically remembers and saves email addresses typed into the To/Cc/Bcc fields.  When you begin to enter text into one of these fields, a list of...
Thu, 1 Jul, 2021 9:34 AM
How to use the Logitech Group Room Speaker and Video Camera
Instructions for using the Logitech devices in a conference room Please take care of the equipment, clean up after using a conference room and pla...
Mon, 16 Aug, 2021 8:36 AM
Add a Shared Office Printer
Shared printers installed at the Randolph factory and offices are made available to all Randolph users on the company network. These printers are configur...
Tue, 30 Nov, 2021 12:07 PM
How to Schedule Your Out of Office Status using Teams
Be helpful to co-workers and teammates by setting your out of office status and a message to let people know you're not working or on vacation.  This ...
Fri, 6 May, 2022 12:29 PM