How To
"How to..." guidance. This folder provides solutions which follow a simplified Question and Answer format. Solutions should help a requester find quick self-support assistance to common concerns.
On occasion you may want to share a file, such as a document, with other people inside or outside of Randolph. This can be required where a file is too lar...
Fri, 27 Mar, 2020 7:56 PM
This article describes how you can enable or disable the receipt of your Voicemails as audio files to your email.
Using your Mitel Connect APP, naviga...
Mon, 6 Apr, 2020 1:19 PM
On occasion, when working away from the office, you may need to connect to systems and services located on the Randolph local area network. To reach these ...
Mon, 11 May, 2020 8:54 PM
Outlook for Mac does not support Auto-mapping of shared mailboxes.
After you have granted access as a delegate to a shared mailbox, you can add th...
Thu, 25 Jun, 2020 4:52 PM
You must be granted privilege to SEND AS from an email address which is registered with eFax® as a valid send address. Contact your department manager to ...
Mon, 28 Dec, 2020 2:07 PM
Normally "pop-up" blocking is enabled on computer systems used for business activity. The technic to use a pop-up notification lends itself more ...
Wed, 10 Feb, 2021 11:51 AM
Their are several mail client apps that can be used on Mobile devices. We recommend using the Outlook app for iOS.
Outlook for Android or iOS
...
Mon, 7 Jun, 2021 12:02 PM
Employees are assigned an email address within the company-wide email domain (RandolphUSA.com). In some business roles a mailbox may be granted additional a...
Mon, 14 Jun, 2021 12:25 PM
Outlook automatically remembers and saves email addresses typed into the To/Cc/Bcc fields. When you begin to enter text into one of these fields, a list of...
Thu, 1 Jul, 2021 9:34 AM
Instructions for using the Logitech devices in a conference room
Please take care of the equipment, clean up after using a conference room and pla...
Mon, 16 Aug, 2021 8:36 AM