How To

"How to..." guidance. This folder provides solutions which follow a simplified Question and Answer format. Solutions should help a requester find quick self-support assistance to common concerns.

Add a Shared Office Printer
Shared printers installed at the Randolph factory and offices are made available to all Randolph users on the company network. These printers are configur...
Tue, 30 Nov, 2021 12:07 PM
How to Schedule Your Out of Office Status using Teams
Be helpful to co-workers and teammates by setting your out of office status and a message to let people know you're not working or on vacation.  This ...
Fri, 6 May, 2022 12:29 PM
Reset Password for Keeper
The Keeper App and Online access from Keeper Security, Inc. provides a cloud-based secure private vault. Randolph cannot directly change your master passw...
Tue, 31 May, 2022 11:43 AM
How to contact Global-e for Support with International DHL Express Order Shipments
Global-e provides cross boarder delivery services for Randolph Engineering. For General Customer Service Issues Such as Where is my order? / Ord...
Tue, 12 Jul, 2022 1:20 PM
How To Change My Microsoft 365 Account Security Information
At Randolph we utilize the security feature of Multi-Factor Authentication (MFA). Two-factor verification is more secure than just a password because ...
Wed, 20 Sep, 2023 9:57 AM
How to Use Outlook Calendar to Block PTO Time and Inform Coworkers
You may already know how easily it is to mark time as "busy" or "out of office" in your Outlook calendar.  But what if you want to...
Tue, 26 Sep, 2023 1:43 PM
How to Clear the AutoComplete list in Outlook Email
What is AutoComplete? AutoComplete is the feature in Outlook when you enter a few characters in an email address - suggested addresses are presented t...
Wed, 18 Jan, 2023 11:48 AM
How to Setup a Email Notification for Egnyte Folders
Egnyte has a feature for you to monitor changes to Folders and their contents. A notification can be configured to summarize all the folders changed and se...
Mon, 23 Jan, 2023 9:44 AM
How to Receive Notifications for files stored in Microsoft OneDrive
It can be helpful knowing when someone has worked with a file you have shared.  You can setup OneDrive to get notified when members of your team update your...
Fri, 14 Apr, 2023 12:13 PM
How to Take Meeting Notes in Microsoft Teams
Keep meetings organized and effective with meeting notes.   With Teams you can add agenda items, take notes, and record tasks (Action Items) for others to s...
Tue, 29 Aug, 2023 9:30 AM