How To

"How to..." guidance. This folder provides solutions which follow a simplified Question and Answer format. Solutions should help a requester find quick self-support assistance to common concerns.

How to Change Your Greeting and Other Voicemail Features of 8x8 Work
Many features of 8x8 voicemail cannot be configured using the 8x8 Work for Mobile app. You must use the App to Call into your voicemail then change your s...
Thu, 10 Oct, 2024 11:15 AM
How to Update Your E911 Emergency Address in 8x8 Work
Remote working can be convenient but can also impact your safety and that of others around you.  When using a softphone on a computer your current ...
Thu, 10 Oct, 2024 12:41 PM
How to Add a Share Mailbox in the New Outlook
To access a shared mailbox in the new Outlook you first must be added as member of the shared mailbox. After you are granted access to the shared mail...
Thu, 31 Oct, 2024 9:59 AM
How to Install KeyShot
KeyShot is a cloud-based subscription solution.  You must create a KeyShot Cloud account before installing or using any of the KeyShot...
Fri, 20 Dec, 2024 3:52 PM
How do I transfer or "Flip" a call from 8x8 Desktop to 8x8 Mobile?
Scenario... you are on an 8x8 Work call on your desktop but you want to switch to mobile for freedom of movement, such as leaving your office to get to anot...
Tue, 11 Mar, 2025 1:16 PM
How to Change your INFOR Syteline CSI User Password
Periodically you may want to, or be required to, update your User Account Password to access INFOR Syteline CSI. Follow these steps if you know your c...
Tue, 22 Apr, 2025 11:07 AM
How to Fix SOLIDWORKS Document Manager Library is Invalid Error
When a component of the Solidworks application is corrupted, moved or unregistered the Document Manager may become invaid. This error message is typic...
Wed, 8 Oct, 2025 8:53 AM