How To

"How to..." guidance. This folder provides solutions which follow a simplified Question and Answer format. Solutions should help a requester find quick self-support assistance to common concerns.

How to Download and Install the Microsoft Authenticator App for Account Security
Two-step verification is more secure than a password alone because it relies on two forms of authentication: Something you know, like your password Som...
Wed, 20 Sep, 2023 11:10 AM
How to Enable Egnyte Co-Editing for Microsoft Desktop Office Applications
Use this capability to collaborate with co-workers while editing Microsoft Office files. This feature lets multiple users work concurrently on the same docu...
Mon, 16 Oct, 2023 12:30 PM
How to Change Your Greeting and Other Voicemail Features of 8x8 Work
Many features of 8x8 voicemail cannot be configured using the 8x8 Work for Mobile app. You must use the App to Call into your voicemail then change your s...
Thu, 10 Oct, 2024 11:15 AM
How to Update Your E911 Emergency Address in 8x8 Work
Remote working can be convenient but can also impact your safety and that of others around you.  When using a softphone on a computer your current ...
Thu, 10 Oct, 2024 12:41 PM
How to Add a Share Mailbox in the New Outlook
To access a shared mailbox in the new Outlook you first must be added as member of the shared mailbox. After you are granted access to the shared mail...
Thu, 31 Oct, 2024 9:59 AM
How to Install KeyShot
KeyShot is a cloud-based subscription solution.  You must create a KeyShot Cloud account before installing or using any of the KeyShot...
Fri, 20 Dec, 2024 3:52 PM