Two-step verification is more secure than a password alone because it relies on two forms of authentication:
  • Something you know, like your password
  • Something you have, like a phone or other device that you carry


The Microsoft Authenticator app helps you sign in to your accounts when using two-step verification. Two-step verification helps you use your accounts more securely because passwords can be forgotten, stolen, or compromised. Two-step verification uses a second step like your phone to make it harder for other people to break in to your account.  


You can use the Authenticator app in multiple ways. The standard verification method, where one of the factors is your password. After you sign in using your username and password, you can either approve a notification or enter a provided verification code.


Secondly, an authentication apps is used as a code generator for any other accounts that support authenticator apps and supports the time-based one-time password (TOTP) standards.


Setup Microsoft Authenticator for Work Account Security


Download and Install the latest version of the Authenticator app, based on the operating system of your mobile device:


Set up two step verification on Microsoft Authenticator

To secure your account, the Authenticator app provides a code you use as a verification to sign in. When using the authenticator app there is no need to wait for texts or calls with a code.


After installing the authenticator app, follow the steps below to add your work account:

  • Open the Microsoft Authenticator app
  • Select (+) in the upper right corner
  • Select Work or School Account {shown alongside a windows logo)
  • Select Sign In (shown alongside a work badge Icon)
  • follow the instructions to sign in and add your account settings
  • After your account appears in the authenticator app,
    you can use the one-time codes to sign in to your work account when needed


Other internet services and sites support the use of Microsoft Authenticator for security.  You'll follow similar instructions as above, but will likely select Scan QR Code to add the other provider.  The internet service provider will give you instructions on how to add their account information to Microsoft Authenticator.


When available, always use your Randolph account for business with online providers. Look for the Microsoft Sign In button:

   


When using your account on a new device, or periodically as a security check, after you Sign In with your Username and Password you will be asked on your mobile device to Approve your login or enter the passcode shown in your Microsoft Authenticator app.




Addiitional Note:


To Update your Security Information on Your Work Account

  • Visit OFFICE.COM and login using your Microsoft account.
  • In the upper right of the browser page, Click on the Avatar for your account and then select View my account


  • When your account information appears, under the Security info tile, click on UPDATE INFO  



  • Click the Change option alongside the security contact method you'd like to change,
    Such as to Add Microsoft Authenticator as a verification method and set it as the default method

                     


Submit a Randolph IT Help Desk ticket if you have any issues with performing this process on your account.