Infor CloudSuite Industrial

Knowledge articles on the setup, configuration and trouble shooting of CSI

Emails are not Sent from CSI Application Events
In CSI on the intranets form, identify the authorized user from the SMTP user account (e.g. eDocs). In Microsoft 365, under each user's ma...
Wed, 6 May, 2020 8:47 AM
Enable viewing of PDF Files of Custom CSI Forms
Issue: User generates a custom form and tries to view it in the browser. The file is not shown and the user receives the message "We can't open...
Wed, 1 Jun, 2022 11:01 AM
Syteline CSI - Reset APS Planning (-300018) Error
The -300018 specifically, indicates that the the planning run is set as if the process is already running…   Planning is exclusive and only one p...
Tue, 27 May, 2025 11:45 AM
Pick Confirms Not Working - Cannot Insert the value NULL into column 'ref_num'
Error If Pick List data becomes corrupted/incomplete then the Syteline integration to PaceJet may fail. The integration may not have all the...
Tue, 4 Nov, 2025 1:52 PM