Scenario... you are on an 8x8 Work call on your desktop but you want to switch to mobile for freedom of movement, such as leaving your office to get to another appointment.
Steps to "Flip" and active call from the 8x8 Desktop App to your 8x8 Work for Mobile
- Open your Dial Pad in 8x8 Work for Mobile on your cell phone
- In the 8x8 Work Mobile App Dial *88 to flip the call to your mobile device from its previous location (on 8x8 Work for Desktop or your desk phone)
Also note that when you’re calling via 8x8 Work for Desktop the 8x8 Mobile app should detect a call and then displays an in-app banner.
Simply tap Flip in the banner, to take the call on your Mobile phone.
If you are in the mobile app under Phone, you can tap the Flip call option next to the current active call to take it on your mobile device.