8x8 University provides guidance and training for all 8x8 applications.
Below are links to some short video tutorials on key features of 8x8 Work Desktop
- Video 8x8 Work for Desktop - Navigation
- Video 8x8 Work for Desktop - Voicemail
- Video 8x8 Work for Desktop - Transfer a Call
- Video 8x8 Work for Desktop - Add a Call
- Video 8x8 Work for Desktop - Park a Call
- Video 8x8 Work for Desktop - Fax
- Video 8x8 Work for Desktop - Call Forwarding
Use the the attachments to this article for access to quick reference information on 8x8 mobile, desktop, and desk phone operations.
Additional information can be found at: 8x8 Work
Additional video materials for 8x8 Contact Center Agents
- Video Contact Center - Control Panel
- Video Contact Center - Inbound Phone Transactions
- Video Contact Center - Outbound Phone Transactions
- Video Contact Center - Profile Setup
Additional information can be found at: 8x8 Agent Workspace