8x8 University provides guidance and training for all 8x8 applications.
Below are links to some short video tutorials on key features of 8x8 Work Desktop
- Video 8x8 Work for Desktop - Navigation
- Video 8x8 Work for Desktop - Voicemail
- Video 8x8 Work for Desktop - Transfer a Call
- Video 8x8 Work for Desktop - Add a Call
- Video 8x8 Work for Desktop - Park a Call
- Video 8x8 Work for Desktop - Fax
- Video 8x8 Work for Desktop - Call Forwarding
Use the the attachments to this article for access to quick reference information on 8x8 mobile, desktop, and desk phone operations.
Additional video materials for 8x8 Contact Center Agents
- Video Contact Center - Control Panel
- Video Contact Center - Inbound Phone Transactions
- Video Contact Center - Outbound Phone Transactions
- Video Contact Center - Profile Setup