Beginning January 2021,
all inquiries must be initiated by submitting a support case.
You’ll no longer be able to contact your compliance point of contact via these email addresses:
accountsreceivable@avalara.com and avataxreturns@avalara.com.
To create and submit a support case, follow the steps listed below:
- If you have an Avalara account, submit a support case within your Avalara account.
Please reference this Help Center article for more information.
- If you do not have an Avalara account and have inquiries related to billing or collection,
submit a support case by visiting the Submit a Case portal here.
Please review this Help Center article to learn more.